PRODUCTS WE SUPPORT
We Support multiple Software Products from MicroFocus.
Solutions Business Manager (SBM
Dimensions® CM
PVCS™ Professional Suite
Deployment Automation
Dimensions® RM
Service Support Manager
Release Control
Service Request Center
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Solutions Business Manager (SBM)
Solutions Business Manager (SBM), formerly known as Serena® Business Manager, is the leading process management and workflow automation platform for IT and DevOps. It is designed to orchestrate and automate processes and provide transparency across an organization including software development life cycle (SDLC), IT operations, and the business.
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Deployment Automation
Bridge the DevOps divide by simplifying and automating deployments. Deployment Automation (formerly Serena Deployment Automation) supports continuous delivery and production deployments by automating the deployment pipeline, reducing cycle times, and providing rapid feedback to development and test teams.
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Release Control
Manage the software release lifecycle by automating the software release process, integrating and coordinating release teams, and planning and tracking release trains. Release Control (formerly Serena Release Control) is there every step of the way.
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Dimensions® CM
Manage application changes across platforms, locations, and teams. Dimensions® CM (formerly Serena® Dimensions CM) streamlines the complexity of collaborative parallel development to increase team velocity and ensure release readiness.
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Service Request Center
Service Request Center (formerly Serena® Request Center) serves as the single point of contact between users and your IT organization. It serves as the "front office" for IT organizations, promoting user self-services and cutting IT costs—which greatly improves IT satisfaction and end user productivity.
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PVCS™ Professional Suite
PVCS™ Professional Suite (formerly Serena PVCS Pro) is a change and configuration management solution designed for small development teams. PVCS Professional integrates software version control, issue tracking, and defect management into one easy-to-use tool.
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Service Support Manager
Service Support Manager on Demand (formerly Serena Service Manager on Demand) is a SaaS-based orchestrated service management system. SSM on Demand implements Service Support Manager and Service Request Center on the cloud without losing any of the powerful functionality that's available on-premises.
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Dimensions® RM
Create and manage requirements more efficiently. Dimensions® RM (formerly Serena® Dimensions RM) increases visibility and collaboration across business and delivery teams. Powerful reporting and tracking provide end-to-end traceability from initial concepts to production delivery.